Every year, millions of windows are bought by homeowners. When someone is in the market for new windows, they will go to the store, where they are greeted by a commissioned employee. Homeowners have to be able to deal with some of the most common sales techniques used by sash window sales people at the store.
Initial Contact
When homeowners first enter the store, commissioned clerks will come to introduce themselves. Many stores often have employees on rotation to pick customers. This is so every clerk will have an equal chance at selling windows. After the employee says hi to the customer, they ask them a couple of general questions. This determines if the customer is just looking or if they are there to buy.
Couples Buying Windows
When a couple enters the store, and starts to work with an employee, the clerk will often ask the couple questions to get a feel of who wears the pants in the relationship. An example is if the husband looks for support to the wife for answers, and vice versa. The employees will set their sights on the person answering all the questions.
Children
Parents often times take their children to the store. Commissioned clerks will often ask questions like a kid does to their parents. The questions they ask are usually two questions in one, so they try to close the sale. One example is will they be putting their order on credit, or will they be paying out-of-pocket.
Silence
With an experienced clerk, silence is key to winning the client over. They will not say anything until the customer breaks the ice first. This shows that there isn't pressure to order windows. After the customer seems to make up their mind on the type of windows they want is when the commissioned clerk will close the deal.
Up-Selling
Many jobs have employees who work only on commission. This means that if they do not close the sale, they will not make any money. Every clerk will ask if they want to upgrade their window order. This will result in a larger paycheck for the employee.
People need to remember knowing some of the most common sales techniques used by Sash Window sales people. This will better prepare customers when they already know what to expect. Sometimes, it is better to do research before going to the store, so the customers will know the right questions to ask.
Initial Contact
When homeowners first enter the store, commissioned clerks will come to introduce themselves. Many stores often have employees on rotation to pick customers. This is so every clerk will have an equal chance at selling windows. After the employee says hi to the customer, they ask them a couple of general questions. This determines if the customer is just looking or if they are there to buy.
Couples Buying Windows
When a couple enters the store, and starts to work with an employee, the clerk will often ask the couple questions to get a feel of who wears the pants in the relationship. An example is if the husband looks for support to the wife for answers, and vice versa. The employees will set their sights on the person answering all the questions.
Children
Parents often times take their children to the store. Commissioned clerks will often ask questions like a kid does to their parents. The questions they ask are usually two questions in one, so they try to close the sale. One example is will they be putting their order on credit, or will they be paying out-of-pocket.
Silence
With an experienced clerk, silence is key to winning the client over. They will not say anything until the customer breaks the ice first. This shows that there isn't pressure to order windows. After the customer seems to make up their mind on the type of windows they want is when the commissioned clerk will close the deal.
Up-Selling
Many jobs have employees who work only on commission. This means that if they do not close the sale, they will not make any money. Every clerk will ask if they want to upgrade their window order. This will result in a larger paycheck for the employee.
People need to remember knowing some of the most common sales techniques used by Sash Window sales people. This will better prepare customers when they already know what to expect. Sometimes, it is better to do research before going to the store, so the customers will know the right questions to ask.
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